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Profile Page

Learn how to update your personal information

Updated over a week ago

Overview

The "Profile" page of your account allows you to manage your personal information and preferences on the platform. You can easily update your contact details, change your password, and customize your display preferences.

How it Works

Updating Personal Information

In this section, you can modify the following information:

  • First Name

  • Last Name

  • Email

Simply click on each field to update your data, then save the changes.

Changing Your Password

Account security is essential. You can change your password by accessing this section and entering a new password.

Preferences

Customize your preferences in terms of:

  • Units of Measure: Choose between the metric (international) or imperial system.

  • Language: Select the platform's display language, either French or English.

FAQ

How is the idle rate calculated?

The idle rate is a key performance indicator that reflects the proportion of time a machine spends idling compared to its total usage time. However, it may not always match the result you’d get by manually dividing total idle hours by total usage hours. Here’s why:

1. How the Idle Rate is Calculated

To ensure accuracy and consistency, the idle rate is calculated only from records that meet both of the following criteria:

  • Usage time is greater than 0 hours

  • Idle time is greater than 0 hours

Any record where either value is zero or missing is excluded from the calculation. This approach ensures the rate is based on complete and meaningful data.

2. Why It Differs from Raw Totals

  • Displayed totals (sum of usage and idle hours) include all records, even those with 0 hours of idling.

  • Idle rate calculation uses a filtered subset of records, only where both idle and usage hours are strictly greater than zero.

As a result, if you attempt to recalculate the idle rate using the displayed raw totals, you may notice a discrepancy. This is because the two calculations are based on different data sets.

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